» If I was to have to choose… the most critical professional trait, then I would choose ‘Innovative’, as that can radically impact the challenges of compliance, and open-up a raft of opportunities – both professionally and personally. Regarding the personal trait, it would be ‘determined’ but also ‘thick-skinned’ … meaning that you are not easily deterred by criticism.«
Keith Read, Chief Compliance & Ethics Officer & Author, former General Manager, Supply Chain Integrity for British Telecom (BT)
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“I believe that people management is the most critical trait for an effective compliance professional, both on a professional and personal level.
Our role involves interacting with individuals in various capacities — whether as trainers, advisors, consultants, or disciplinarians — making strong people management skills essential.
Empathy and assertiveness are key components of this trait, as they enable us to navigate complex human dynamics effectively. If we overlook the human element in our work, we risk allowing AI to take over our roles, potentially rendering the compliance profession obsolete.”
Anand Guruswamy, Senior General Manager – Compliance – India and Sri Lanka at Siemens Gamesa
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”Professional trait that I found the most critical is to be curious. About the business you work in and people you work with. Personal trait would be not to judge, but to observe and learn.”
Tomislava Pribanić, Associate Director Ethics, Risk & Compliance R&D, SERCE cluster, Novartis
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We will continue to write about who – or rather, WHAT KIND OF PERSON — makes the very best compliance officer. Stay tuned!
